In recent months, the number of online fraud cases in Switzerland has increased significantly. Therefore, we recommend being vigilant when interacting with other users and following our security guidelines to ensure a safe and pleasant experience when buying or selling your vehicle. If you suspect being a victim of fraud, do not hesitate to contact us here !

The following precautions will help you protect yourself when purchasing a vehicle:

• Never send money without personally inspecting the vehicle.

• Carefully inspect the vehicle and its accompanying registration document before making a payment. Fraudsters often publish fake or non-existent offers to pressure their victims into making an upfront payment.

• Do not buy vehicles from abroad. According to CARINDEX's listing rules, only vehicles located in Switzerland or the Principality of Liechtenstein can be offered. If you receive an offer for a vehicle from abroad, please report the listing immediately.

• Be skeptical of offers that sound too good to be true. Exceptionally attractive prices or rare models should be approached with caution. Fraudsters often try to pressure buyers with supposed bargains and demand upfront payments.

• Be cautious when sellers ask for personal information. For security reasons, we recommend not sending copies of private documents such as passports, identity cards, or vehicle registration documents to sellers.

If you feel someone is trying to defraud you, immediately cease communication and report the incident to us .

The following tips will help you protect yourself when selling your vehicle:

• Watch out for phishing emails and text messages. Fraudsters often try to unsettle potential victims with fake communications. Do not open any links, attachments, or images from unknown senders.

• Before entering login credentials on the internet, check the website link. Never log in to your account through a link received via email or SMS.

• Scan your emails and text messages with antivirus programs to detect malicious files.

If you suspect someone is trying to defraud you, immediately cease communication and report the incident to us .